Blog for short-term rental hosts
Practical pieces for hosts: Booking.com, Airbnb, WhatsApp, Instagram, the AI agent, and the hours you get back.
26 September 2026 · 5 min readBooking.com stops sharing guest phone numbersFrom 28 September 2026 Booking.com no longer passes the guest's phone number to property management systems and channel managers. The number stays visible in the Extranet and the Pulse app. Who is affected, why Booking is doing it, and how to keep talking to guests when WhatsApp is off the table.26 September 2026 · 7 min readWhat short-term rental managers charge in 2026Full-service managers charge 15 to 40 percent of revenue, most between 15 and 25. Here is what the fee buys, what is billed on top, the numbers for one apartment, and when keeping the guests yourself with an AI agent is the better deal.